1. Create commitment
- Have first conversations
- Define circle of individuals
- Analyse conflict
2. Clarify problems
- Develop theme catalogue
- Moderate discussion of problems
- Investigate points of view
- Formulate individual needs
3. Find Consensus
- Develop options for solutions together
- Make arrangements for further proceedings
- Evaluation & aftercare
Mediation
Unsolved conflicts and arguments use up a lot of money, time and energy. There are many suggestions for solutions but they don’t always live up to their promises.
Create lasting solutions for conflicts and save time and energy
Mediation leads the conflicting parties back on track quickly and
purposefully – the negative loop is interrupted and a productive cooperation is
made possible (again)!
Find a common denominator and make room for purposeful consensus
finding
Together, consensual solutions are developed through
impartial support during the mediation process. Arrangements for further
proceedings are made and their results are evaluated.
"We too, like any other company, are confronted with misunderstandings and conflicts in our network in more than 20 countries on a daily basis. If a topic is not solvable for us over a longer period of time, a quickly employed external mediation leads to a provocation of a successful consensus solution. Therefore we know from own experience how much professional mediation spares nerves and saves money!"
Dr. Othmar Hill, Founder HILL International
